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Opéra national de Paris

A new stage for the world's most famous opera

The Opéra national de Paris sells more than 800,000 seats each season. With two theaters—the Palais Garnier and l’Opéra Bastille—and more than 120 trade shows annually, it’s an institution of exceptional cultural wealth.

To inaugurate its first season under the leadership of Stéphane Lissner (former director of Milan’s Opéra house La Scala), the Opéra reconsidered its website, ultimately releasing a new destination that promotes programming, communicates ambition and further expands its audience.

AREA 17, in collaboration with communications agency Dream On Paris, designed and built a multifaceted responsive website atop a custom CMS platform, including bespoke ticketing and storytelling functionality. The site elegantly introduces visitors to both theaters, builds excitement for upcoming performances and hosts a newly introduced, exclusive-to-digital artistic space, “3e Scène.”

Just six months after launch, pages per session had increased by 30%, and session duration by 34%. The new website has won multiple industry awards including the Grand Prix from French media group Stratégie.

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The new site is more than a powerful ticketing system. Housing rich editorial content and renewing focus on the artists, the new site reflects the revitalized ambition of the institution. Photos, videos and podcasts are orchestrated according to a lean architecture, and exist alongside the tools required for finding and buying tickets online. Artistic and commercial content strike a balance.

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Our custom CMS solution allows the Opéra team to fully edit and manage all site content. Data for the shows is automatically integrated from the third-party service to offer real-time information on prices and seat availability. All content is structured to be fully searchable and indexable, and our application communicates via web services to feed mobile apps and offer a unified content experience to all visitors across all channels.

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Based on an idea from communications agency Dream On Paris we created "3e Scène," an unprecedented digital stage that showcases exclusive artworks created by renowned artists. A minimal, immersive interface powered by a custom storytelling tool exposes the artworks created by, for example, film director Glen Keane, writer Bret Easton Ellis or contemporary artist Xavier Veillan.

Open to the world, this new stage reinforces the initial public mission of the Opéra: to distribute and disseminate the art of the opera to all.

“With new technologies affecting our audience expectations, it was essential to reposition the Paris Opera and take this digital shift. The new website offers an unprecedented look into the world of opera, music, dance, and on the trades and heritage of the Paris National Opera” says director Stéphane Lissner.

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