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National Academies National Academies

National Academies

2024–2025

Making scientific research accessible to all

The National Academies approached AREA 17 primarily because their existing Oracle CMS was being sunset at the end of 2025, creating an urgent need for replatforming. Beyond the technical migration, the organization faced broader structural challenges: a complex and poorly integrated architecture, heavy governance processes that created internal bottlenecks, and user journeys that made it difficult for people to find what they needed.

Because their research is effectively their product—and the website is the primary way it reaches the world—the platform needs to function both as a public-facing destination for accessing research and as an internal operational tool. 

At the same time, the organization wanted to modernize its digital presence to increase reach, improve accessibility to its work, and better communicate its value to the members, sponsors, and citizens who power its mission.

Reclaiming leadership by aligning brand, content, and experience

To help the National Academies build on their legacy of excellence, we elevated the brand to better capture the authority and impact of their work, modernizing the visual identity through a refreshed typography system and expanded color palette inspired by their publications.

At the same time, the site was restructured to surface their most influential research more clearly, improving discoverability through topic-driven entry points and simplified paths across their content ecosystem.

By bringing together previously fragmented platforms and aligning the National Academies brand more closely with its research and influence, the new experience reinforced their credibility and made their contributions more visible to their stakeholders and the public.

The experience also sought to humanize the institution by highlighting the experts and collaborative approach to the research, telling a more consistent story about their unique ability to convene leading minds to address critical issues.

Nasem 02.01 based on science
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Nasem 03.01 purpose
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Building an intuitive system

We transformed the National Academies experience from a fragmented content archive into a connected, approachable ecosystem where users can clearly understand what the organization does and what they gain from it. 

Previously, the site often presented content out of context, making it difficult for users to see the bigger picture of the organization’s work and rigorous process. By unifying the design system, restructuring information architecture, and establishing more connectivity across content types, we encouraged users to move seamlessly across the site and explore the relationships between projects, processes, and output. What was once a disjointed and sprawling experience is now structured, intuitive, and purpose-driven, giving both users and internal teams the clarity and tools needed to communicate, discover, and scale the organization’s impact.

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Empowering the entire organization

One of the main objectives of this project was at the organization level: the new platform needed to equip internal staff with the tools and structure required to manage and communicate their work at scale. By introducing a dynamic template system that accommodates the full lifecycle of the National Academies’ work, the platform enables teams to publish and maintain content more efficiently while ensuring design and navigation are cohesive and effortless.

“During our agency search, we discussed the need for a contractor or a vendor. You always used the term 'partner', and that really was the right name for what you were.”

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A redesigned data architecture and content model make research more discoverable, searchable, and easier to maintain over time. At the same time, the new structure helped produce alignment across the organization, helping previously disparate units present their work consistently and tell the story of the National Academies and its mission with clarity.

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